We know that the biggest part of technology service is being able to be comfortable with the people who work on your computers and with your data. In 2013, we are rolling out our Dedicated Consultant Program.
HOW IT WORKS:
You get the technician of your choice to work with you and on your computer issues during customized office hours. All technicians have a some hours available in the evening and on weekends.
The technician of your choice will be available to you for scheduling via e-mail, phone, remote and/or on-site appointments.
During non-business hours you have the option to contact our 24/7/365 support team if your issue is too urgent to wait for the technician’s next availability.
All of your computers will have up-to-date antivirus software.
All of your computers will be monitored for failing hardware and we will take care of your updates and maintenance.
All of your computers will have a monitored backup that will ensure minimal data loss.