Supporting technologies that run your business requires a robust IT team with specialized skills. Supporting the applications, infrastructure, desktops, email, web applications, document management, and other technologies that run your business requires a robust IT team with specialized skills. But, most growing organizations simply don’t have a need for all of these skills on a full-time basis.
- Do you have greater support needs than you have available IT resources?
- Does your environment experience occasional outages and issues?
- Does your business justify full-time personnel in all key IT disciplines?
- Are you considering turning to an outside provider for support?
- Does your current outside provider not provide the breadth of experience and expertise your business requires?
We support your infrastructure, so that your team can focus on the business.
SMB Advantage Group combines sound business, industry, and technical experience to provide proactive IT infrastructure maintenance and help desk services.
For a monthly fee, we monitor your environment and take care of routine updates to ensure your systems are up to date and available to support your business:
- Server/network patch management
- Server/network monitoring
- Remote control support that enables us to monitor and update environments from our office
- Asset inventory
- Help desk services—8×5 or 24×7, depending on your needs
- Ticket tracking