Prepaid Block of 20 Credits


10 hour block of time for SMB Advantage consultants and technicians. Blocks of time expire after 6 months.




20 Hour block of credits to be applied to SMB Advantage consultants, technicians and developers.

Support hours use 1 credit per hour for remote and onsite work.

Trip charges are 1.25 credits

Credits can be applied for Emergency Ticket Upgrade (2 credits fee for same day/24 hour response in addition to support time/credits)

After hours support (outside of Monday through Friday 9am to 5pm Central Time) uses 1.5 credits per hour

Web site consultation and programming rates are 1 credit per hour. Same Emergency support requirements apply

Credits expires 6 months after date of purchase